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Function documentation Processing Actions Locate the document in its SAP Library structure

Use

You have to start the processing for all correspondence that is not sent or printed directly. You have the following options:

·        In Dispute Case Processing via the action list: This can be useful if correspondence is to be sent quickly and the correspondence type (action) concerned is configured such that it is normally processed by the program RSPPFPROCESS (Processing via Selection Report).

·        Via program RSPPFPROCESS

Prerequisites

To execute actions in Dispute Case Processing, you require authorizations for activity F_02 in your authorization profile.

Features

Processing actions using program RSPPFPROCESS

The case ID of the relevant dispute case is in the field Application Key.

In addition to processing actions, you can also use this function for reorganization purposes. If you want to delete actions, on the selection screen, select the indicator Permit Deletion of Actions.

Activities

Start processing of actions in Dispute Case Processing (action list)

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       1.      In Dispute Case Processing, call up the dispute case in change mode.

Note

If the dispute case has been closed or confirmed, you can also call up the case in display mode.

       2.      Choose This graphic is explained in the accompanying text Actions This graphic is explained in the accompanying text and then Execute Actions.

       3.      Select the action that you want to process.

       4.      Choose This graphic is explained in the accompanying text with the quick info text Execute Actions.

If you want to recreate correspondence that has already been processed, carry out the following activities:

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       1.      Select the actions that you want to process.

       2.      Choose This graphic is explained in the accompanying text with the quick info text Repeat Action. Depending on your configuration settings, the actions are either executed immediately or you have to select This graphic is explained in the accompanying text with the quick info text Execute Action.

You can only repeat actions from the action list.

Processing actions using program RSPPFPROCESS

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       1.      Choose Dispute Management ® Periodic Processing in Dispute Case Processing ® Processing Actions.

       2.      Enter your selection criteria.

       3.      Choose This graphic is explained in the accompanying text with the quick info text Execute.

       4.      Select the actions that you want to process.

       5.      Choose This graphic is explained in the accompanying text with the quick info text Execute.

 

 

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