Displaying Dispute Cases from Clearing Transactions 

Use

From SAP R/3 Enterprise 4.70, you can display the following attributes of dispute cases on the screen for processing the open items:

·        Case ID

·        Processor

·        Text for Priority

·        Status

Prerequisites

You have created a display variant that contains the dispute case attributes to be displayed. You can process the display variants in Customizing for Financial Accounting under Accounts Receivable and Accounts Payable ® Customer Account ® Line Items ® Open Item Processing ® Define Line Layout.

You can also display additional fields of the dispute case. To do this, in the ABAP Dictionary add fields from the structure FDM_UI_ATTRIBUTES to the structure RFOPS.

Procedure

       1.      You are in the list of open items in one of the clearing transactions that you access from the SAP Easy Access screen, for example, via Accounting ® Financial Accounting ® Accounts Receivable Posting ® Incoming Payment.

       2.         Choose Settings ® Line Layout.

A dialog box appears.

       3.      Select a display variant that contains the dispute case attribute and choose  with the quick info text Continue.

If an open item is included in a dispute case as a disputed object, the system displays the related dispute case attributes.

       4.         To navigate to the dispute case, places the cursor on the relevant line. Choose Environment ® Display Items.Navigate as described under Displaying Dispute Cases from the Document Display and Change.