Organizational Structure in SAP Collections Management 

Definition

The organizational structure in SAP Collections Management reflects the structures in Receivables Management in your company or group:

·        The teams that work together in receivables management are portrayed by collection groups. You assign a collection strategy to each group. Based on this strategy, customers are analyzed, prioritized, portrayed, and contacted.

·        You group the companies (company codes), whose receivables from customers are to be considered together in collection segments.

·        Using collection profiles that you assign to the business partner, you determine how the system is to determine the priority and processor of a worklist item.

Use

Collection profiles with segments, groups, and strategies influence the prioritization of a business partner in the worklist and therefore control the work of a collection specialist.

Structure

The figure below explains the connection between the individual objects in the organizational structure in SAP Collections Management. The right side explains the configuration and the left side the integration in the customer master.

 

Integration

You define the organizational structure in the Customizing of SAP Collections Management. Choose Financial Supply Chain Management ® Collections Management ® Collections Management Basic Settings ® Organizational Structure.

You can make the following settings in Customizing and in the area menu. From the SAP Easy Access screen choose Accounting ® Financial Supply Chain Management ®Collections Management ® Current Settings.

·        Configuration of collection strategies

·        Definition of collection groups and assignment of collection strategy

·        Assignment of collection groups to collection segments