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Configuring Notifications (View
Cluster) 
To use and administer the extended notifications for SAP Business Workflow, you usually use the browser-based administration application (see also: Notification Administration (Browser)).
Alternatively, you can administer and configure the extended notifications by using a view cluster. You can make further configuration settings by using the view cluster, for example, to change the sequence for determining the addresses of recipients. You also require the view cluster if you want to develop your own extensions.
For more
information about working with view clusters, see:
Creating a View
Cluster.
The view cluster for configuring notifications can only be opened in write-to mode by one user at a time.
· You are able to send e-mails or SMS (by using SAPconnect or Business Communications Services, for example).
· You must have the relevant transport authorization for transaction SWNCONFIG.
· You have activated the following services in transaction SICF (HTTP Service Hierarchy Maintenance).
¡ Service for creating message contents:
default_host ® sap ® bc ® bsp ® sap ® swn_message1
¡ Service for executing a user decision:
default_host ® sap ® bc ® bsp ® sap ® swn_wiexecute
¡ Services for displaying or executing work items or displaying the Workflow inbox by using executable attachments:
default_host ® sap ® bc ® workflow ® shortcut
default_host ® sap ® public ® bc ® workflow ® shortcut
If you want to administer the extended notifications just by using the view cluster, you must at least perform the following steps. You can also perform these steps from the administration application.
1. Choose Development ® Workflow ® Administration ® Basic Settings ® Notifications ® Configuring Extended Notifications (transaction SWNCONFIG).
2. Define the required selection schedule.
3. Define the required delivery schedule.
4. Define the required subscriptions.
You must define a least one subscription for each delivery schedule.
5. Define the required general settings.
¡ SAP GUI for HTML:
If you define the SAP GUI for HTML as the SAP GUI to use to display or execute work items in the Subscription Settings view, you must specify the ITS server in the General Settings view:
§ Subscription Settings:
SHOW_ACTION_DISPLAY_ASor SHOW_ACTION_EXECUTE_AS = LINK1
§ General Settings: WG_HOST = <its_server>
¡ SAP GUI for Windows
If you define the SAP GUI for Windows as the SAP GUI to use to display or execute work items in the Subscription Settings view, you should specify a cross-company, unique LOGON_ID for the parameter SAPLOGON_ID in the General Settings view: Otherwise the system displays a logon window when the user navigates from a message to an SAP System.
§ Subscription Settings:
SHOW_ACTION_DISPLAY_ASor SHOW_ACTION_EXECUTE_AS = LINK2 or ATTACH1
§ General Settings:
SAPLOGON_ID = <logon_id>
¡ Sender Address
You can define the sender address for notifications in the General Settings view (parameter SENDER_ADRESS_INT). If you do not enter the sender address in the general settings, you must define a sender address for the user who executes the report SWN_SELSEN.
6. Schedule a job for the report SWN_SELSEN, which selects the work items and delivers the notifications.
Only one report can be executed at a time.
The user who executes the job must have authorization to send e-mails.
7. Schedule a send job (transaction SCOT).
8. If necessary, schedule a job for the report for deleting completed notifications (see also: Report for Deleting Completed Notifications).
If you want to restrict the tasks for which notifications are created, you can define you own filter. To do so, also perform the following steps:
...
1. Define the required filter.
2. Integrate the filter in the relevant selection schedules.
You can make additional settings in the General Settings view, for example you can enter the text to be generated in the notification, or you can define the sender name, which is displayed in messages.
If you want to define you own subscriptions for particular single-step tasks, proceed as follows:
...
1. Define a new category.
2. Define a filter, which selects the work items for the required single-step task.
Enter a new category in the filter so that the selected work items have this category.
3. Define the required subscriptions for the new category.