Effects of Resetting Clearing on Dispute Cases 

Use

When you reset clearing, the system checks whether there are dispute cases in which the clearing has caused changes. These changes are reset if the dispute case in question has not been confirmed or voided in the meantime.

Prerequisites

If you want to be able to reopen a closed dispute case when you reset the last clearing, you have to define a status for automatically reopening cases. This setting is in Customizing under SAP Financial Supply Chain Management ® SAP Dispute Management ® Process Integration ® Define Automatic Status Changes.

You use the usual transaction Reset Clearing. You can access this from the SAP Easy Access screen under Accounting ® Financial Accounting ® Accounts Receivable ® Document ® Reset Clearing.

Features

When you reset clearing, the new line items included in the dispute case as a result of clearing are removed, and the objects resolved by the clearing are disputed again. The amounts have also changed and, after clearing has been reset, are the same as they were before the clearing transaction.

If the dispute case was closed after the last clearing, it is reopened if you reset clearing. Confirmed or voided dispute cases are not changed. However, you can create a new dispute case for an open item.