The objective of error reporting is to make error processing efficient for SAP and SAP partners.
You should provide the following information in an error message:
Information Type |
Where Information Is Available |
Error information |
You will find details of the error and the area in which it occurred in the log or developer trace of the log viewer. |
Context information
|
You will find details of the installed software components in SLD or in the system node of the CCMS Alert Monitor (RZ20). |
Other important information |
Activities that led to the error (if known). Any counter-measures already tried. Information about how the error can be reproduced (if available). |