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Procedure documentation Delivering a Sales Document in SAP Retail Store Locate the document in its SAP Library structure

Use

You use this function to enter the time at which the customer collects the merchandise for the sales order from your site, or at which you deliver the merchandise from your site. You use the same procedure for a return if the customer brings merchandise back or you collect merchandise from the customer.

Procedure

  1. Enter the order or return document number on the initial screen, or use the search function to determine the document number, and then choose Deliver.

    2. The system displays the document and its items. If the same item is delivered on several dates, a separate line is displayed for each date.

    The system defaults the open quantities for each delivery or pickup date, providing this date is already in the past. If not, the system defaults a quantity of 0.

    If the item is delivered via another store, a distribution center, or a third party, you cannot deliver it. In this case, the system defaults a delivery quantity of 0. You cannot change this quantity. The same applies if the item is cancelled.

  2. If necessary, change the defaulted delivery quantity to correspond with the issued/delivered or returned quantity, and choose Goods delivery.

    3. The system displays the relevant invoice or credit memo.

    If there is a billing block, the system displays a delivery note.

  3. Print out the document and ensure that the customer receives it together with the merchandise.

Result

After you have triggered the goods delivery, the system creates a delivery in the background for the delivered items. It posts the goods issue for the delivery. If there is a billing block, a delivery note is displayed. The system then creates the invoice for the delivery, which it displays for you to print out.

When all the items have been delivered or returned in full (or cancelled), the document is closed.

 

 

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