Calling Up Customer Hierarchy Maintenance
Procedure
The selection screen for displaying the customer hierarchy appears.
The following points are recommended:
To improve performance, we recommend that you enter a customer at the lowest possible hierarchy level.
If you do not enter a sales and distribution area, the system determines one automatically.
Result
The screen Maintain customer hierarchy screen.
In the left-hand side of the screen the customer hierarchy is displayed in an overview tree:
The customer entered in the selection screen appears with all higher-level and lower-level nodes, that are valid at a given point. Customers on the same hierarchy level as the customer entered and customers on a different level, that are not directly connected to the originally entered customer are not displayed.
In the right-hand side of the screen you can see detailed information on the customer selected such as the sub-ordinate customers assigned to it and the validity period.
In the right lower part of the screen you can see the application log in which the system messages are collected and displayed during processing of the customer hierarchy.