Processing Goods Offered to Customers on Approval (Store) (SAP Library

Processing Goods Offered to Customers on Approval (Store)

Purpose

This business process allows you to enter a "customer consignment" (when customers have free trial of merchandise before deciding to buy) in the system.

A customer might want to show the merchandise to a third party before deciding whether to buy, for example. Another customer might not yet know how many pieces to purchase. The retailer gives the merchandise to the customer, who then either purchases or returns it at a later date.

Process Flow

You enter customer data.

The system checks the customer’s credit rating.

If the customer is creditworthy,

The article is entered
The date by which the merchandise must be returned is determined
A cash register receipt is generated
Stock transfer is posted

Depending on whether the customer decides to buy all, some or none of the merchandise, you carry out the sales/returns process and/or the return delivery process.
Stock transfer is posted.

Note

It is not currently possible to transfer post vendor consignment goods (rack jobber goods) to a customer consignment.