Monitoring 

Special functions are delivered for monitoring the applications in SAP NetWeaver Universal Worklist. In addition, the general monitoring and logging applications in the portal are available.

System Monitoring

With the monitoring architecture in CCMS (Computing Center Management System), SAP provides a universally usable infrastructure that you can use to centrally monitor your entire IT landscape. The monitoring architecture is delivered with every SAP Web Application Server.

For information about the configuration of CCMS, see Supportability Setup Guide on the SAP Service Marketplace at service.sap.com/instguides  ® SAP NetWeaver  ® Release <nn> ® Operations.

Trace and Log Files

UWL follows the standard logging configuration with the SAP Web Application Server. A configuration file log-configuration.xml is provided. Default logging behavior is warning or severe level log and trace messages for respective categories or locations.

Traces are logged with readable format (to be retrieved and glanced through easily by administrator or testers or sent to developers).

Logs are logged with the ListFormat defined by the logging library and can be viewed with Log Viewer in the Visual Administrator.

Logging configuration can be modified at runtime using the Visual Administrator.

Log and Trace Files

Content	File	Path
System information	uwl_defaultTrace.<n>.trc ‘n’ denotes the number 0,1,2 nd so on.	.../usr/sap/<SAP_System ID>/JC<J2EE Engine Instance>/j2ee/cluster/server<n>/log/applications/sap.com/uwl
Events	uwl_defaultLog.<n>.log	.../usr/sap/<SAP_System ID>/JC<J2EE Engine Instance>/j2ee/cluster/server<n>/log/applications/sap.com/uwl

Monitoring Functions for Universal Worklist

Special WAS visual administration functions allow you to monitor the system status, the number of pull channel running and the number of active users using UWL.

You can view the UWL functions under monitoring in the SAP Web Application Server.

Function	Description
Connected Systems	Shows the status of the systems connected to UWL. For each connected system you can see: ·        Average response time – the average time, in milli seconds, taken for the items to be retrieved from the provider system. ·        Success – percentage of calls to the provider system that wer successful. ·        Time outs –percentage of connection calls tp the provider system that were timed out ·        Total calls – total number of items that are retrieved from the provider system. The color codes can be configured in the SAP WAS.
Pull Channel	Shows the status of the running pull channels. For each connected system you can see: ·        Creation time – time when the pull channel was created ·        Last connection time –  the last time when the connection was made to retrieve items in the pull channel ·        Last message – the last warning message that occurred ·        Users count – number of users assigned to this pull channel
User Count	Shows the number of users currently using UWL

 

See also:

·        SAP note number 706541 which provides information on how to create a separate log file for UWL.

·        Portal administration guide: Monitoring Technology and Logging