Use
Customer hierarchies are flexible and time-dependent, as organizations are constantly undergoing changes.
A customer may reorganize its structure and assign some retail stores from one region to another.
Or a customer may merge several of its area divisions into one new unit.
If the structure of your customer organization changes, you can show these changes in the customer hierarchy by
For further information, see
You can use this function to display future changes to the customer hierarchy.
For further information, see Removing Customers from the Hierarchy.
Prerequisites
You reach
Customer Hierarchy Maintenance.Reassigning Customers
You can reassign a customer using drag & drop.
Result
The customer appears in the new place in the hierarchy from today’s date onwards.
The indicators you enter to show whether the customer is relevant for pricing, rebates or statistics, only apply automatically for newly assigned customers.
If other customers are assigned to the reassigned customer, these are automatically reassigned as well.
Changing Validity Periods
Result
The customer is assigned to the higher-level customer from the new valid-to date to the new valid-from date.
Previous assignments retain their validity until the new valid-from date or from the new valid-to date.
For further information, see
Changing Validity data in a Customer Hierarchy.