Customer Master in SAP Retail Store 

Use

This function is used for the following purposes:

·        To display and change existing customer master record data

·        To create master data for new customers

Internet Application Component (IAC) type

Intranet component

Prerequisites

·        Internal number assignment is configured for customer numbers in account group Sold-to party.

·        In Customizing for the sales order under SAP Retail Store, you have defined whether you want to create customers as full customers, or with reduced master records.

·        In Customizing for the sales order under SAP Retail Store, you have entered a reference customer that has a suitable sales segment for the sales area of the store. This reference customer is used to create corporate customers (companies) and also to create private customers (consumers) who are to be created as full customers.

·        The reference customer is used as a template for consumers with reduced master records. You maintain this reference customer in the master data for the sold-to party in the SAP System. When a consumer is created in this way, the system reads missing data segments, such as sales data, from this reference customer. As a result, the sales segment of the reference customer must be suitable for the store.

Users of this function are store associates who create address data for a customer or create a master record for a new customer.

Authorization/security

This function uses the general authorization concept of SAP Retail Store. You also require authorization to maintain customers in the SAP System.

Standard settings and predefined data

You maintain the reference customer in the Customizing for sales orders in SAP Retail Store.

You maintain the reference customer for consumers with reduced master records in the master data for the sold-to party.

Features

You can display and maintain names, addresses, and communication data. You can enter the first name, last name and date of birth for a consumer. You can enter the name of a corporate customer in up to four name fields.

The system automatically includes additional data for the customer master record from the template or reference customer. If you create a complete customer master record, the system creates a sales segment suitable for your store, and this is entered in the site master.

Adjustment options

The service name of this Internet Application Component is WCU2. You can find all the related files under this service name in SAP@Web Studio.

Development Objects

The following development objects are relevant for this IAC:

Package:	WOST
Transaction:	WCU2
Module pool for entry transaction:	SAPMWOSD (display)
Function group for customer maintenance	WWCC1
Function group for search help:	WOSZ
BAPIs:	Customer.GetDetail1 Customer.CreateFromData1 Customer.ChangeFromData1 HelpValues.Get

 

See also:

ISR – SAP Retail: Business Partner