Additional Information 

For more information, see the System Monitoring and Alert Management area of the SAP Service Marketplace (http://service.sap.com/monitoring). The following documents are available in this area:

If you want to follow the links to the following documents, you require a valid password for the SAP Service Marketplace

SAP Tutors

To download one of the following SAP Tutors, go to the above area of the SAP Service Marketplace, and choose Education & Workshops. Choose the relevant document from the list.

SAP Tutor: Installation, Registration, and Customizing of CCMS Agents

This SAP Tutor describes the installation and registration of the CCMS agents for the most common scenarios:

·        Monitoring an ABAP instance with the SAPCCM4X agent

·        Monitoring a Java instance with the SAPCCMSR agent

·        Monitoring another component with the operating system collector SAPOSCOL and the SAPCCMSR agent

This SAP Tutor also describes log file and process monitoring and monitoring CCMS agents from the central monitoring system.

SAP Tutor: Availability Monitoring and CCMSPING

CCMSPING is a standalone program outside the SAP system, with which you can centrally monitor the availability of a large number of components. This SAP Tutor provides a summary of availability monitoring with CCMSPING, from the installation of the availability agent CCMSPING, through the configuration of availability monitoring to displaying the availability data in the alert monitor.

SAP Tutor: Configuring the Sending of E-Mails as an Auto-Reaction

The monitoring architecture allows you to define auto-reactions, which are automatically executed if an alert occurs. This tutorial shows the configuration of the method CCMS_OnAlert_Email, with which an e-mail is automatically sent to the administrator when an alert occurs.

SAP Tutor: Central Auto-Reactions

You can have auto-reaction methods executed locally (that is, in the system in which the alert occurred) or centrally (that is, in the central monitoring system). This tutorial describes the configuration of a local and of a central auto-reaction method using the example of an automatic alert notification by e-mail. The method is also assigned to specific nodes, and help for troubleshooting is provided.

Documentation

To download one of the following documents, go to the above area of the SAP Service Marketplace, and choose Monitoring in Detail. Choose the relevant document from the list.

CCMS Agents: Features, Installation, and Usage

This documentation contains detailed information about the following topics:

·        Installing and configuring CCMS Agents

·        Special functions of the CCMS agents (log file monitoring, sending and receiving SNMP traps, alert logging, and so on)

·        Displaying agent data in the central monitoring system

·        Controlling the CCMS agents

Predefined Monitors for the Alert Monitor

SAP delivers a large selection of predefined monitors with the alert monitor with which you can monitor your IT landscape. You can use all of these monitors for your own monitoring tasks both unchanged and as templates for your self-defined monitors. This document contains a detailed description of the delivered standard monitor sets.

Availability Monitoring and CCMSPING

This document summarizes the installation and configuration of the availability agent CCMSPING and the options for monitoring the availability of systems and instances from the central monitoring system.