Troubleshooting 
For critical settings in the Collaboration area, SAP provides specific functions that check the plausibility of the settings and report any errors. This includes functions for troubleshooting in the following areas:
Area |
Troubleshooting |
E-Mail Connectivity |
If the system
identifies problems with the configuration of the e-mail connectivity, it
outputs the corresponding error codes. For the meaning of these error codes
and a description of the solutions, see |
Microsoft Exchange Connectivity |
In the case of
problems with the Microsoft Exchange Connectivity, the system outputs error
codes. For the meaning of these error codes and a description of the
solutions, see |
Lotus Domino Connectivity |
In the case of
problems with Lotus Domino Connectivity, the system outputs error codes. For
the meaning of these error codes and a description of the solutions, see |
MSX-A Setup |
Since the setup and
configuration of the MSX-A component requires special care, SAP delivers a
special test application for the connectivity.
You can use the predefined steps in this test application to check that
the setup is correct. See |
Synchronous Collaboration Framework (SCF) |
In the event of
changes to the |
Room and room part templates |
Checks the completeness and plausibility of the settings in room templates and room part templates. The system
automatically performs template validation when users creating templates. In
template administration, you can launch the validation functions for
individual templates manually. See |
Troubleshooting for
E-Mail Connectivity
See also the SAP Notes on known issues in the area of Collaboration.