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Procedure documentationConfiguring Customer Order Management Parameters Locate this document in the navigation structure

Procedure

  1. In the Terminal Operations component, enter the proxy configuration settings that are specific to your organization.

  2. In User-Defined Functions, configure the following function-specific parameters. For more information, see Pre-defined POS Functions.

    • Function Type, Process Customer Orders, Process Order UDF

      • Enter the URL for SAP XI

      • Down Payment Amount Changeable for Customer Order type

      • Payment Amount Changeable for Invoice Order type

      • Refund Amount Changeable for Credit Memo Order type

      • TE Internal Prefix for Sales Order

      • Order

      • TE Internal Prefix for Invoice

      • TE Internal Prefix for Credit Memo

      • TE Internal Prefix for Unknown

      • External System Prefix for Sales Order

      • External System Prefix for Invoice

      • External System Prefix for Credit Memo

      • TE Internal Barcode Length

    • Function Type, POS Browser, Product Lookup UDF

      • Enter the URL for product lookup for SAP Retail Store

    • Function Type, POS Browser, Trigger COM UDF

      • Enter the URL for customer order management within SAP Retail Store

    • Function Type, POS Browser, Trigger SRS UDF

      • Enter the URL for SAP Retail Store

  3. Configure a Customer Order Receipt in the Documents section that lists the details of a customer order, and a Summary Transaction Receipt that lists order numbers, a bar code, and cash and carry items. For more information about receipts, see Documents.

  4. In the Data Entry Processing section, ensure that the Order Number Key Item exists to manually enter order numbers. Also ensure that the Order Number Scan Item is configured for scanning order number bar codes as follows:

    • Data Entry Processing, Primary Function, configure the length of the document number in the From Data Length field and select Order Number Validation from the Match Validation Rule options. For more information, see Data Entry Processing.

More Information

For more information on Customer Order Management (COM), see service.sap.com/ibc under   Industry Solutions   SAP for Retail   Cross Channel Customer Order Management.