The Documents component defines and formats information to display or print at the POS terminal.

Each completed definition is called a document, where you can specify to print, where or how to capture data (defined through variables), format, and print or display content. You can create documents to print items such as store or customer receipts, gift receipts, return tickets, pickup receipts, loan receipts, suspended transaction tickets, and to frank cheques or forms. Documents to display items such as line display messages or on-screen receipts are also created using this component.

An overall document definition consists of a collection of sections called forms. Forms contain instructions on how the system handles print or display requests when they are started at the POS terminal. Forms always respond to events by printing or displaying specific information, or to only respond when certain conditions are met as specified in the overall document definition. Once you complete a document, it is completed, saved, and becomes available in Functions , Terminal Operations, Validation Rules, and Transactions components. Any function that requires printing, or on-screen display can then use the definition to specify a print or display the request.

The interface for creating a new document definition or modifying an existing one consists of a free-format text input box. To define a document, you must provide the parameters and specify formatting instructions for the content in a specific method resembling code. The Document component has most of the common definitions, such as customer receipts, return tickets and refund documents that are already created, however you can modify any of the default elements within those definitions to suit your requirements. You can also create a new document using common elements from an existing definition and by modifying the parameters. For more information about document formatting codes, see Common Document Formatting Properties.