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Configuring KM as an External Content ProviderLocate this document in the navigation structure

Use

You can configure Knowledge Management (KM) to be a content provider for enterprise workspaces. To enable adding KM content to the content galleries of enterprise workspaces, you need to configure the following:

  • In enterprise workspaces, configure KM as a content provider. Enterprise workspaces provide an out-of-the-box configuration.

  • In KM, configure where the content will be available in enterprise workspaces. For example, in which types of workspaces - shared, or personal; and in which content galleries - Module Gallery, Application List, or Report List.

    To configure these properties, you need to add custom enterprise workspace properties to a folder in KM and configure them at the folder level. All content items in this folder inherit the configuration automatically.

Prerequisites

  • Knowledge Management (KM) is installed on your system.

  • You are assigned the Workspace System Administration role.

  • You are assigned the portal System Admin role.

Procedure
Configuring Enterprise Workspaces for KM

  1. In the portal, navigate to Start of the navigation path Workspace Administration Next navigation step Configuration End of the navigation path.

  2. In the Content tab, locate the Content Providers - KM Properties group.

    Some properties have default values, and other property values must be configured, as described in the following table:

    Property

    Description

    KM Source Folder

    Enter the source folder in KM from which to retrieve the content.

    For example, enter /documents to refer to the root folder in KM.

    Supported File Types

    Enter a list of file types supported by KM and the viewers used to run them, in the following format:

    <content type>=<PCD ID of the viewer used to run this content type>

    For example, in version 7.0x, for viewing PDF files you can use:

    application/pdf=pcd:portal_content/every_user/workspaces/iviews/wpc_redirector

    For example, in version 7.3, you can use:

    application/pdf=default

    image/jpg=default

    Note

    In version 7.3, there is no need to specify viewers for HTML and plain text, as they are displayed automatically.

    Namespace of Custom Properties

    Namespace of KM custom properties ( Image URI, Workspace Types, Available In, Module Categories).

    Exclude From Module Gallery

    Name of the custom property in KM that you need to add to a specific content item, to prevent it from inheriting enterprise workspaces properties from a parent folder. Default value: exclude.

    Image URI

    Name of the property in KM used for setting the icon to display with the item. Default value: IconURI.

    Workspace Types

    Name of the property in KM used for setting the workspace types (shared, personal) for which the item is available. Default value: WorkspaceTypes.

    Available In

    Name of the property in KM used for setting where the item is available: Module Gallery, Application List, Report List. Default value: AvailableIn.

    Module Gallery Categories

    Name of the property in KM used for setting the module categories under which to display the item. Default value: ModuleCategories.

  3. Choose Save.

Configuring KM for Enterprise Workspaces

  1. In the portal, navigate to Start of the navigation path System Administration Next navigation step System Configuration Next navigation step Knowledge Management Next navigation step Content Management End of the navigation path.

  2. In Topic Area, select Start of the navigation path Configuration Next navigation step Content Management Next navigation step Global Services Next navigation step Property Structures Next navigation step Property Groups End of the navigation path.

  3. To the all_groups property group, add EnterpriseWorkspaces to the list of items in the Group Items field.

    This adds a tab named EnterpriseWorkspaces to the properties of all KM content. This tab contains the following properties, which correspond to properties of a module template:

    Property

    Description

    Possible Values

    AvailableIn

    Specifies where to display the item: Module Gallery, Application List, or Report List.

    The Application List and Report List are part of the Link List Gallery

    gallery, appList, repList

    WorkspaceTypes

    Specifies whether an item is available for personal workspaces, shared workspaces, or both.

    personal, shared

    ModuleCategories

    Specifies under which module categories to display the item.

    administration, applications, collaboration, content, reports, tools

    IconURI

    Specifies the icon to display with the item.

    Relative path to icon

  4. Save your changes.

  5. In the relevant KM folder, enter the desired property values.

    Caution

    You must enter the values exactly as they appear in the table above.

    All content items in the folder inherit the configuration, and are displayed in enterprise workspaces content galleries according to this configuration.

    To prevent a specific content item from being displayed in enterprise workspaces, add the Exclude from Module Gallery custom property to the item.