Enabling the Use of E-Mail Notifications

Enterprise workspaces can send e-mail notifications upon various events or actions. For example, when a user requests to join a restricted workspace, an e-mail notification containing the request details is sent to the workspace owner and managers. Then, once the user is added as a member, another e-mail notification is sent to the user.

To enable e-mail notifications in enterprise workspaces, you need to configure the return address for e-mails, and the properties of the SMTP server.

You can also configure e-mail notifications for a workspace with no owner.

For information about customizing the content of the e-mail notifications, see Configuring E-Mail Notifications.

You are assigned the portal Workspace System Administration role.

1. In the portal, navigate to  Workspace Administration  Configuration .

2. Choose the System tab.

3. Under Access, specify the Server URL.

   This URL is used in e-mail notifications that contain a link to a workspace.

   Format: http(s)://server:port/irj/connection/alias

4. Under E-Mail specify the following properties:

   • SMTP Server Host

     For example: mail.mycompany.com

   • SMTP Server Port

     For example: 25

   • System Administration E-Mails

     The default address for all e-mails to and from the workspaces system administrators. The address can be several valid e-mail addresses, in a comma-separated list.

     For example: sysadmin@mycomany.com

   • Return E-Mail Address

     Used as the default 'From' address for all e-mails that are not sent by a specific sender.

     For example: do.not.reply@mycompany.com