Configuring Channels 

Use

To ensure that the subscription and notification service can be used directly after the installation, you need to configure the required e-mail channels and servers.

In addition to e-mail, you can configure other communication channels like SMS.
For more information, see Channels.

Procedure

To configure the e-mail communication channel, you specify a mail server and then a sender address (originator) for each service that uses the channel.

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       1.      In the portal, choose System Administration → System Configuration → Knowledge Management → Content Management → Utilities → Channels, to display a list of channels.

       2.      Click E-Mail Channel.

       3.      Select the EMAIL entry and click Edit. To display all entry fields, choose Mode  →  Advanced. Enter your mail server and, in the Type field, select your mail protocol and choose OK.

       4.      Return to the Utilities overview and click Channel Originators to display a list of channels and originators.

       5.      Change the default Originator Address for each e-mail channel that is listed. To do this, select the entry and click Edit. Specify the address that is to appear as the sender on e-mails related to subscriptions and notifications.