Why does the search panel have different search criteria? Why do they change when I select a different tracking scenario?

Different tracking scenarios typically require specific search criteria. A scenario to track purchase orders, for instance, may require other search options than tracking a freight order. Similarly, for example, the screen that the employee sees contains different fields from those on the manager’s screen. The administrator can change the assignment of tracking processes to your user ID, or change the search criteria.

Can I select a tracking scenario on this panel?

Yes. You can select a scenario to which you are assigned and then enter criteria to search for tracked objects and processes.

What happens if I select Save Search As?

The system saves your search criteria in the database and adds the new saved search name to the Saved Searches dropdown list box. If the search screen contains any date fields, the system first displays the Save Search Criteria window in which you can define dynamic date calculation rules. The system copies the operator for a dynamic date calculation from the selection screen. The system does not support ranges that include or exclude dates in a dynamic date calculation. The only exception to this is where you can use Current Date +/- NNN Days as a dynamic date calculation. When you choose the OK button in the Save Search Criteria window, the system then saves your search criteria and adds the new saved search name to the Saved Searches dropdown list box. The dropdown list box displays all saved searches depending on the tracking scenario you have chosen.

If you want to change the search criteria of an existing saved search, you can do the following:

If you had already defined dynamic date calculation rules for date fields, you must define and save the rules again.

Why are there default values for some input fields?

Depending on your requirements, the administrator who creates your user profile can set default values for input fields.

In which search fields must I enter values?

All fields with a red asterisk are required input fields.

Which date and time format should I use?

The date and time format that you use depends on the language that you have chosen. Choose the calendar icon to the right of the input field.

What happens when I enter values in several fields?

An AND relation exists between the fields. This means that the system takes into account all tracked objects and processes that match all the entered values in your search.

Can I search using wildcards?

In principle, yes. For example, if you are looking for tracked objects or processes with similar IDs, you can enter an asterisk after the first few characters or numbers. If wildcards are not permitted for a certain field, the system issues a corresponding message.

If you use search helps, the system does not pass values from the entry field or the selection option to the search help. To limit the list of returned values, you must make an entry with a wildcard in the value help popup window.

Does my user profile determine which fields are read-only?

Yes. The administrator can define fields as read-only in your user profile. These fields have a different color.

What happens if I select the Display More Than 200 Hits checkbox?

In this case, the search for tracked objects and processes is not restricted in any way. If you use this function and your selection criteria are too extensive, the system has to retrieve a large amount of data. This can lead to performance problems.