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Definition

An event message is any form of information transfer from a data source to SAP Event Management that involves information about current expected events or unplanned incidents within the supply chain.

Use

You can use event messages to transfer information about changes to a business object within the supply chain from an application system or from external sources to SAP Event Management.

An event message can contain data for multiple events and multiple document references. You can also send attachments (for example, a digital signature) with an event message to SAP Event Management .

Message Sources

You can send event messages from both internal and external data sources.

Examples of internal message sources are:

  • Application objects that have reached a specific status

  • Event handlers that generate an event message for another event handler

Examples of external message sources are:

  • On-board computer

  • Tracking service provider

  • Service provider uses the Internet or an automatic scanner to directly enter event message

Structure

The following table gives you an overview of the information that an event message can contain:

Information

Comment

Identifiers

For example, a tracking ID that identifies the objects that SAP Event Management is to track

Event

The event that has occurred

Date

For the event

Time

For the event

Location

For the event

Partner

For the event

Measurement data

For the event

Further Information

For example, the transportation route

One or more document references, as appropriate

One or more attachments, as appropriate

A Uniform Resource Locator (URL) for the tracking service provider’s Web page

For more information about using and defining a link to a tracking service provider’s URL, see Customizing for SAP Event Management under   Event Messages, Status Queries, and Web Interface   URL Templates for Tracking ID Providers.  

Example

You are expecting a delivery of car tires at 13:00. The service provider reports his departure to SAP Event Management by on-board computer at 10:00. SAP Event Management sends you an e-mail informing you that the carrier departed at 10:00 with your delivery.