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Creating an Automatic ReplyLocate this document in the navigation structure

Context

If you are going to be absent for any period of time or you want to reduce your workload, you can create an automatic reply which is automatically sent in response to all incoming messages. In this way, the sender is informed that no reply to the matter in question will be forthcoming during a certain time period. When the automatic reply is sent, the message in your inbox is not viewed or completed. You must still process the message as required by the attributes.

Procedure


  1. Choose Start of the navigation path Settings Next navigation step Private office settings End of the navigation path in the Business Workplace.

  2. Call the tab page Automatic reply.

  3. Enter the time period in which the automatic reply is to be active.

  4. Enter a title and a text.

  5. Choose .

Results

The automatic reply is saved and is sent to the senders of the documents received in your Workplace inbox in the specified time period. If a sender sends several documents to you, they only receive the reply once.

Only one automatic reply can be created. You can specify on the tab page Send/Print whether the reply is to be sent to external addresses.