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Procedure documentationUsing the Wiki Application Logs Locate this document in the navigation structure

 

The system keeps four logs of system errors and information about the wiki application. You can view these logs, which are stored as plain (ASCII) text files, from the wiki administration console. The table below lists the four log files:

Log File

Description

Error

Critical system errors

Warn

Non-critical system warnings, such as low disk space

Info

Basic information and system events, such as system startups and shutdowns

Debug

Optional log, presents information useful for troubleshooting

Note Note

In clustered environments, a separate set of log files is stored on each cluster node. The reported log entries are related to events that happened on that cluster node only.

End of the note.

Procedure

  1. From the wiki administration console, choose   System   Management   .

  2. In the navigation pane, choose Log Viewer.

View Log Files

  1. Choose the tab to view the log file that you want to see.

  2. To sort the log file output, select the Normal (oldest at the top) or Reverse (newest at the top) sort option.

  3. Select the number of lines to be displayed in the log.

  4. Specify a time interval for the viewer to refresh the file.

Mark Log Files

To mark a place in a log file, you can insert a highlighted marker in the next free line of the log file.

  1. Open the tab containing the log file that you want to mark.

  2. Choose Mark (Mark).

Download Log Files

You might want to download a log file and review it offline.

  1. Open the tab containing the log file that you want to download.

  2. Choose Download (Download).

  3. In the Download panel, choose Save and specify where you want the system to store the log file.

  4. Save the log file to the location specified.

E-Mail Log Files

You might want to send a log file by e-mail.

  1. Open the tab containing the log file that you want to e-mail.

  2. Choose Email (Email).

  3. Enter the e-mail address and add text to the Subject or Body text areas if required.

E-mail the log file.

Reset Log Files

You might want to manually reset the log files periodically. If you think the information in a log file might be useful later, download or e-mail the file before resetting it. To reset a log file, proceed as follows:

  1. Open the tab containing the log file that you want to clear.

  2. Choose Clear (Clear).

  3. Confirm the prompt.

Enable Debug Logging

This log provides additional information that is normally skipped in standard log files. Debug logging can affect system performance, therefore it is disabled by default.

  1. Open the Debug tab.

  2. Select Enabled.

  3. Update the log file to make the output visible.