Activating Services for Real-Time Collaboration 
To make services for real-time collaboration available, activate the Real-Time Collaboration (RTC) technical component. RTC provides the standard services instant messaging and application sharing.
Note
With these technical components, you also activate the Real-Time Messaging Framework (RTMF). In the portal, the RTMF is the technical infrastructure for transferring real-time event between servers and clients.
Procedure
Activating Services for Real-Time Collaboration in the Classic Framework Page
In the portal, choose
Content Administration 
Portal Content Management 
.You reach the Portal Content Studio.
In the Portal Catalog, choose
Portal Content Portal Users Standard Portal Users .To prevent the system overwriting your settings during the next update, copy the Classic Framework Page object.
In the context menu of the (the copy of the) Classic Framework Page object , choose
Open Page . NoteIf you use variants of the Classic Framework Page for different user groups, make sure that the settings are changed in all variants. Otherwise, the corresponding services are not available for all portal users.
End of the note.Select the Tool Area iView and choose Open.
The Property Editor for the tool area appears.
Choose Modify Properties in the upper right-hand corner of the Property Editor.
Choose All, and then select the All Properties category from the Show Category dropdown list.
Set the following properties as described in the table below:
Property
Value
Enable Collaboration Launch Pad
True
Enable Real-Time Collaboration
True
Cache Validity Period
Optional: Specify the cache validity period in seconds.
NoteThe activation of the CLP takes effect only after the cache validity period has expired. In case the cache validity period is longer than the required waiting time you can reduce this time by entering the required value in second, for example 10 seconds.
End of the note.Save your entries.
Caution
The cache validity period affects system performance. If you have reduced the cache validity period as described above, you should re-enter the original value as soon as the link for launching the CLP appears.
Activating Services for Real-Time Collaboration in the Ajax Framework Page
In the portal, choose
Content Administration Portal Content Management .You reach the Portal Content Studio.
In the Portal Catalog, choose
Portal Content Portal Users Standard Portal Users Ajax Framework PAge .To prevent the system overwriting your settings during the next update, copy the Ajax Framework Page.
In the context menu of the (the copy of the) Ajax Framework Page object, choose
Open Page . NoteIf you use variants of the Ajax Framework Page for different user groups, make sure that the settings are changed in all variants. Otherwise, the corresponding services are not available for all portal users.
End of the note.Choose
Properties All , and then select the All Properties category from the Show Category dropdown list.Choose Modify Properties in the upper right-hand corner of the Property Editor.
Activate the Enable Real-Time Collaboration property.
Optional: Specify the required value for the Cache Validity Period property.
NoteThe activation of the CLP takes effect only after the cache validity period has expired. In case the cache validity period is longer than the required waiting time you can reduce this time by entering the required value in second, for example 10 seconds.
End of the note.Save your entries.
To display the page content and layout settings for the Ajax Framework Page, choose Page.
Select the AFP Masthead iView, and then choose Open in the context menu.
Choose All, and then select the All Properties category from the Show Category dropdown list.
Activate the Show Link in Masthead: Collaborate property, and save your entries.
Caution
The cache validity period affects system performance. If you have reduced the cache validity period as described above, you should re-enter the original value as soon as the link for launching the CLP appears.
Result
The portal masthead contains the link for launching the CLP. The services for real-time collaboration (instant messaging and application sharing) that are provided in the CLP Collaboration menu have been activated.
Follow-on steps: To be able to use the RTC services, you must activate the RTC service type in the Synchronous Collaboration Framework and configure Real-Time Collaboration (see the link list below).