Show TOC

Procedure documentationCopying Settings Locate this document in the navigation structure

 

If a SAPphone user changes work center but keeps their telephone number, the settings for the old work center can be copied automatically to the new work center.

Prerequisites

The user is authorized to maintain the settings of both the old and new work centers, that is, they are assigned to both as the user responsible.

Procedure

The function is executed automatically when the user enters the old telephone number and the old telephony server when creating the new work center.

The user can also start the function manually:

  1. Choose   Office   Telephone integration   Extended settings  .

  2. Choose Work center.

  3. Choose Copy settings.

  4. A list of all the work centers assigned to you is then displayed.

  5. Select the work center from which the settings are to be copied.

    Note Note

    The old work center is deleted when you copy the settings.

    End of the note.

  6. Save your entries.