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Procedure documentationAnalyzing ADS Errors in an ABAP Environment Locate this document in the navigation structure

 

When processing forms in an ABAP environment using Adobe Document Services (ADS) running on AS Java, you might need to analyze the following types of errors issued by the ADS:

  • Connection errors

    The AS ABAP could not establish the connection to the ADS.

  • Rendering errors

    Errors that occured during or after form rendering (e.g. PDF form cannot be created or form cannot be displayed properly).

  • Configuration errors

    The ADS configuration – especially the installation and configuration of the Reader Rights Credential – is not correct.

Prerequisites

  • Yo have access to the AS ABAP that host the applications, which trigger form processing and to the AS Java, where the ADS are running.

  • On AS ABAP you have the debugging authorization.

  • You have the permissions to use the ABAP transactions SFP, SE38, SM59 and the SAP NetWeaver Administrator.

Procedure

  1. If the ADS report a connection error, check the connection from the AS ABAP to the ADS.

    ADS messages: Invalid HTTP connection, SOAP Runtime Exception, no message in case of time-out

    SAP notes: 944221, 944221

    ADS configuration:

    Performing Basic ADS Configuration in an ABAP Environment

    Configuring the SSL Connection to ADS in an ABAP Environment

  2. If the ADS report a rendering error, proceed as follows:

    1. Set the system to save runtime information and generated PDF files locally

      More information: Saving Runtime Information About Form Generation Locally

    2. Analyze the returned PDF file and its additional information, to find out the reason for errors and warnings.

      If you have further questions to be solved by the support team, create a message under BC-SRV-FP and attach the PDF with additional information

      More information: Information on ADS Errors Contained in a Returned PDF File

  3. If the ADS report a configuration error, that points to problems regarding he installation and configuration of the reader Rights Credential, analyze the respective ADS configuration settings.

    ADS message: Error during call to AdobeDocumentServer, WDRuntimeException

    1. Check the existence of the Reader Rights Credential file in the folder <DIR_GLOBAL>/AdobeDocumentServices/TrustManagerService/trust/credentials

    2. Check the password registration as follows:

      1. Start the SAP NetWeaver Administrator.

      2. Choose   Configuration Management   Infrastructure Management   Adobe Document Services  

      3. Check for the existence of an entry under Credentials with the Alias ReaderRights.