Viewing Sent Mail Messages
You can browse the list of all mails sent by a particular client application. Mails with the following statuses are kept in this list:
- Sent - mails in progress
- Suspended - hard bounced mails
- Soft Bounced - mails with temporary problems
- Lost in Space - mails for which the response time limit has been exceeded
The Bounced Mail Framework (BMF) updates the mail list only when the client application sends a new mail. This is done to improve system performance.
If a mail has the status Sent and its response time limit is exceeded, the status changes to Lost in Space as soon as a new mail is sent by the client application. Until then, the mail status is shown as Sent.
More information: Mail Statuses
You have navigated to Administer Bounced Mail Framework → Clients and selected a client application from the list.
Viewing Mail Messages
- ChooseSettings → Sent Mail.
- Choose Show Sent Mails.
The following parameters are shown in the sent mails list:
- Subject
- Status
- Receiver
- Reason (for rejection)
- Date (sent)
To narrow down the number of mails displayed, you can filter the messages by Receiver and Status.
- To see the whole message, select it from the list and choose Show Message.
A message view appears, showing the message sender, receiver, subject, body, and attachments (if there are any).
- To see the header of the message, enable the Show Headers option.
- To go back to the sent mails list, choose Back to Mail List.
- To go back to the list of the client applications, choose Back to Clients List.
Moving Mail Messages to Statistics
You can move mails with the following statuses to Statistics:
- Lost in Space
- Suspended
Moving mail messages to Statistics is irreversible. Most of the message data is permanently deleted.
More information: Viewing Statistics
- Select one or more mail messages from the list.
- Choose Move Selected to Statistics.
- Confirm your decision.