Expected Event 

Definition

An expected event is an event that can be defined before the corresponding business process has begun and that describes the normal flow of the business process.

Examples of expected events are the expected arrival time of a service provider or the expected time of an order confirmation or confirmation of a quality check.

Use

●      SAP Event Management needs expected events to be defined to monitor overdue or unreported events.

●      You can use expected events that have been defined and then fulfilled as quality criteria, for example, service provider punctuality or quality assurance.

In Customizing for SAP Event Management, you define an expected event profile. You define the list of expected events in this profile. You also use this to specify the database fields relevant to SAP Event Management.

The profiles allow SAP Event Management to automatically create expected events for an event handler.

Structure

An expected event contains the following:

Content of an Expected Event

Location type

Location ID

Partner type

Partner ID

Data code set

Data code ID

Date

Time

You can define functions for the following checks, as required:

●      Check for location code set and location code ID

●      Check for partner code set and partner code ID

●      Check for data code set and data code ID

●      Check for transferring data for location data, partner data, or other corresponding data

 You can also define the following:

●      The date and time with tolerances, if required

●      Additional dates and times for your own purposes, for example, for adhering to base plans, if required

●      Multiple expected events as a profile group within the expected event profile so that SAP Event Management creates recurring expected events multiple times

Integration

The following options are available for reporting data for the list of expected events to SAP Event Management:

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       1.      You send the data for an expected event:

○       From the application system

○       Externally from an external system

       2.      SAP Event Management determines the data for an expected event itself.

You specify in SAP Event Management that your partner is to report the shipment end. You also specify that the date for proof of delivery by the customer is to automatically be set for two days after shipment end has been reported. In this case, SAP Event Management automatically calculates the time for the expected event Proof of Delivery by Customer after the service provider has reported the shipment end.