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Operations are entities that perform specific tasks on a business object, such as creating, updating, or deleting a business object. An operation is a specification of a function with a set of message types assigned as the signature. Each operation is assigned to exactly one business object, whereas a business object can have multiple operations. Depending on the type of access required to the data or business object, operations can be asynchronous (for A2A or B2B communication) or synchronous (for access from other components in the same application).

For example, you can use the inbound service operation Cancel Sales Order to delete a real-world instance of a Sales Order business object (that is, a sales order document) in your system.