Use

This function allows you to create single orders for aperiodic billing. You might need to create single orders for interim and control billings or if a meter reading unit is handed over to another utility company, for example. You can also create single orders for periodic billings if a specific order has to be created again due to a mistake.

Integration

You can create individual orders for device installation, removal or replacement, during move-in processing or for individual entry of meter reading results. If you create an individual order to enter a single meter reading result, this does not necessarily mean that meter reading documents are created automatically. You can also use the entry function to create individual orders. In this case, the system creates the data structures for entry and validation internally.

Prerequisites

Single order creation may be based on either schedule records, which are generated in scheduling (order creation for periodic meter reading), or on the dates for meter reading and billing that you have entered (depending on the meter reading reason). Billing takes place according the meter reading reason.

Features

You can create meter reading orders at the following levels:

Each level is permitted for certain meter reading reasons only. You can display the corresponding meter reading reasons for each level via possible entries.

Each order creation process is linked to certain dates. You can enter any date, except in the case of periodic meter readings. If the meter reading reason is relevant to billing, enter both a scheduled meter reading date and a scheduled meter reading date so that a billing order can be created. If you create meter reading orders for a periodic meter reading, the system uses the dates from scheduling. The scheduled meter reading category is always meter reading by the company.

You can enter one allocation date (on a daily basis) for meter reading and billing respectively. The allocation date of the meter reading is transferred to the meter reading result.

The following three indicators allow you to control single order creation externally:

If you select this field, the meter reading category in scheduling has priority. This allows you to create orders for meter reading by the customer if the schedule record contains the appropriate meter reading category. For more information, see Meter Reading Control .

If you select this field, the system checks wither a meter reading order or result exists within the meter reading interval. If so, the system suppresses the meter reading order with the meter reading reason with lowest priority.

You can speed up order creation by not selecting this field. In this case, the order is always created, even if you have defined meter reading reason priorities for interval checks.

If you select this field, the contracts for which orders have already been created are not checked for completeness the next time you carry out billing-related order creation. This improves performance when you repeat order creation.

If you select this field, the system prevents creation of service orders that are normally created automatically as per customizing settings.