Mass-Object Controlling (SAP Library - SAP CRM: Basic Configuration)

Mass-Object Controlling

Use

In mass-object controlling, costs and revenues can be posted to a profitability segment from a business transaction. The values can be analyzed immediately in the Profitability Analysis (CO-PA).

Each business transaction item is posted to the profitability segment by means of the goods issue for delivery in SAP R/3, services are posted through the confirmation.

Revenues are determined using SAP CRM Billing, transferred to SAP R/3 and posted directly to the profitability segment.

The following characteristics are also available in the Profitability Analysis:

Transaction
Business transaction type
Product category ID
Service organization
Responsible organizational unit (service)
Service employee group
Customer hierarchy

Note

Customer enhancements can be used to transfer additional characteristics from SAP CRM to CO-PA for evaluation. For this purpose, include the additional SAP CRM characteristics from the PACRMSRV (CRM Service) and PACRMSLS (CRM Sales) tables of origin in the operating concern used.

A controlling scenario cannot be set up for mass-object controlling.

Here the controlling type can also be controlled separately using data, the SAP CRM transaction types, the service organization and the sales organization.