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Procedure documentationAssigning and Reassigning a Site ID to the Mobile Client Locate this document in the navigation structure

 

A Site ID is a unique ID assigned to a mobile client to facilitate data exchange between the mobile client and the CRM server. You need to assign a Site ID only if the data in the mobile client has to be replicated to the CRM server.

Caution Caution

You must assign or reassign a Site ID only in consultation with your system administrator.

End of the caution.

Prerequisites

  • SAP CRM Mobile Sales installed.

  • A user ID with the access rights of the system administrator on Microsoft SQL Server and DBOwner on the IDES database.

  • Read and write access to the registry. Set the user database login parameters in the registry.

  • A user ID and a password for the CRM server you want to connect to.

  • You must know the server details of the CRM server you want to connect to.

    Note Note

    You can get the server details in the SAP Logon screen.

    End of the note.

Procedure

Assigning a Site ID

  1. On the Client Console screen, choose   Action   Client Administration   Assign Site ID  .

    The Assign Site ID - CRM Middleware Connection screen appears.

    Note Note

    On the Customize Client Console screen, if you have selected the option Reuse Middleware Loginand have already logged on to the server once in this session, the Assign Site ID screen appears. Continue with step 3.

    End of the note.

  2. Enter server details and login parameters and choose Connect.

    The Assign Site ID screen appears displaying the Site IDs that can be assigned to the mobile client.

    Note Note

    If the Site ID you are looking for is not displayed in the Available Free sites list, it means that the Site ID is not yet created or another mobile client is assigned to that Site ID.

    End of the note.

  3. Select the required Site ID from the Available Free siteslist and choose Assign.

Reassigning a Site ID

Use this procedure if a Site ID is already assigned to the mobile client and you want to reset the Site ID or change the Site ID.

Note Note

You must first change the registry details of Client Console. For more information, see Changing the Registry Details of Client Console.

End of the note.

  1. On the Client Console screen, choose   Action   Client Administration   Assign Site ID  .

    The Assign Site ID - CRM Middleware Connection screen appears.

    Note Note

    On the Customize Client Console screen, if you have selected the option Reuse Middleware Loginand have already logged on to the server once in this session, the Assign Site ID screen appears. Continue with step 3.

    End of the note.

  2. Enter server details and login parameters and choose Connect.

    The Assign Site ID screen appears.

  3. If you want to reassign the mobile client to:

    • The same Site ID, choose Continue.

      Caution Caution

      You must not reset queues. If you reset queues, the data in the queue for this mobile client is lost.

      End of the caution.

    • A different Site ID, choose Reset Queues and then Continue.

      Note Note

      You have to reset queues to delete the data in the queue that belongs to the previous Site ID.

      End of the note.

    The Assign Site IDscreen appears.

  4. Select the required Site ID from the Available Free sites list and choose Assign.