In the partner channel management business scenario you can reuse business scenario variants from other areas of SAP Customer Relationship Management (SAP CRM) areas. Use of these business scenario variants in partner channel management is unrestricted from a functional point of view. In most cases, you only have to replace the term “customer” with the term “partner”.

However, business scenario variants in partner channel management take place across organizations, this means beyond the organization of the brand owner and channel partner. For this reason, it is possible that during installation, configuration and the current upgrade in your partner channel management project, differences may become apparent to the SAP CRM areas from which the business scenario variants originate.