Master Data Maintenance
To use CATS integration, you have to make specific settings for the following master data:
· Organizational data determination
· Employee
· Material or product
· Transaction type
· Assignment of billing unit to service organization and if required, sales organization
· Assignment of company code to billing unit
· Assignment of business area to service organization and if required, sales organization
· Entry of local currency in organizational model in the sales organization
The technician’s HR personnel number is determined from the CRM business partner master data. The technician must also be maintained in the role Employee in CRM. You enter the HR personnel number in the data for the technician (in the role Employee) on the Central Data tab page.
On the Identification tab page, the Personnel Number and User fields must be filled.
The sender cost center is determined using the HR master record in SAP R/3. There the user can use the organizational assignment to assign a cost center to the position.

The cost center should be entered in the organizational data in maintenance of the organizational model.
In the product master data, you have to define the base units of measure that you want to use. In connection to this, it is important that the ISO codes in the relevant tables are correctly maintained.
The internal order with order type SAPS is created. This is available in the standard Customizing in client 000. Ensure that this order type is available in all clients in which an internal order should be created. This also includes the test and production clients.
Enter division and distribution channel in the organizational model and the product master data.