General Notes on Configuration 

SAP Utility Customer E-Services allows your customers to use the Internet to enter meter readings and messages for move-in, move-out, and move-in/out. Customers can also display an overview of their contracts and change their budget billing plan.

Your customers do not need to install SAP software to use SAP Utility Customer E-Services. All of the functions can be executed using a standard Web browser. For information on system requirements and the browsers supported by SAP Utility Customer E-Services, see the introductory units of the Installation Guide for SAP Utility Customer E-Services, which you can find on the SAP Utility Customer E-Services CD in the /DOCUMENTATION directory.

SAP Utility Customer E-Services 6.04 contains SAP Biller Direct version 6.04. The use of the SAP Biller Direct functions is optional.

 

Components for SAP Biller Direct

SAP ERP 6.0 Enhancement Package 4

FI-CA Industries release 6.04 for the following solutions: ●      SAP for Utilities ●      SAP Contract Accounts Receivable and Payable

SAP NetWeaver 7.0 with Usage Type AS-JAVA as a component of SAP ERP 6.0 Enhancement Package 4

SAP Biller Direct 6.04 (Java front end)

 

If you also want to use the functions of the SAP Biller Direct application, see the SAP Biller Direct configuration guide, which you can find on SAP Service Marketplace at http://service.sap.com/erp-financials ® SAP Financial Supply Chain Management ® SAP Biller Direct ® Media Library ® Document. If you do not want to use the SAP Biller Direct functions, you need only read the following sections in the configuration guide for SAP Biller Direct. Sections within units are indented. If no section is specified, then all the sections in the unit mentioned are relevant:

●      Documentation Landscape for SAP Solutions and Business Scenarios

●      SAP Notes

●      User Management

●      Configuration of the Web Application

○       Configuration of the Web Application with XCM

■       Configure Scenario

■       Define Data for User Management

■       Configure JCO RFC Server

○       Servlet-Parameter

○       Parameters of the Calling HTTP Request

○       Configuration and Data Security

○       Making Settings in the Internet Browser

●      Connection Between the Web Application and FI-CA

●      GRMG Heartbeat Monitoring

When reading the aforementioned units, note that for the configuration of SAP Utility Customer E-Services you only require those descriptions in the SAP Biller Direct configuration guide, which belong to the versions for Contract Accounts Receivable and Payable (FI-CA), SAP for Utilities, and FI_Usermanagement. Instead of [billerdirect-context-root] use [UCEScontext-root]. This is preset with the value bdisu. Use the standard mode as the user mode.

For notes on guaranteeing secure data transfer, see the Introduction unit of the SAP Biller Direct installation guide, in the section Notes for the Implementation.

Ensure that the corrections described in SAP note 870250 have been imported.