Checking Reference Business Partners
In this activity you define the replicated ERP reference customer as the reference business partner for consumers in the CRM system.
CRM |
Maintaining Reference Business Partners for Consumers |
Transaction Code |
CRMC_BUPA_CONSUM |
IMG Path |
Master Data ® Business Partner ® Basic Settings ® Maintain Reference BP for Consumers |
...
1. Check if the Reference Bus. Partner field is filled.
2. Note the number of the reference business partner.
3. Choose the transaction CRMM_BUPA_MAP.
4. Enter the number of the reference business partner in the Business Partner field and choose Execute.
5. Check if the Customer field contains the number of the reference customer from the ERP system.
6. Copy the GUID of the reference business partner, which is displayed in the Business Partner GUID field.
7. Switch to the ERP system.
8. Execute the transaction SE16.
9. Enter the table CRMKUNNR and press F7.
10. Enter the copied GUID of the reference business partner in the PARTN_GUID field of the selection screen and choose Execute.
11. Check if you can find an identical entry for this selection and see if the CUSTOME_NO field contains the number of the reference customer in the ERP system.
Once all these checks have been performed successfully, you can start the customer load.