Technical Name of Business Function |
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Type of Business Function | Enterprise Business Function |
Available From | SAP Support Package 13 for SAP CRM 7.0 |
Technical Usage | CRM_IU |
Application Component |
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Required Business Function | Not relevant |
This business function has been created in the context of the Customer Connection Initiative. Numerous SAP CRM for Utilities customers submitted improvement requests as part of this initiative that have been fulfilled by SAP. You can use this business function to limit the number of results for a query in the Interaction Center. This only affects queries that are automatically triggered by an IC event.
You have installed the following components as of the version mentioned:
Type of Component | Component | Required for the Following Features Only |
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Software Component |
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You have made the required settings in Customizing for Customer Relationship Management
under .
You can use this business function to define the number of hits a query displays for each value in the IUICMAXHITS
function profile. An IC event must be raised before you can call this query.
For more information see the documentation in Customizing for Customer Relationship Management
under