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 Filter for Workflow Inbox

 

Technical Data

Technical Name of Business Function

CRM_WFI_FILTER_1

Type of Business Function

Enterprise Business Function

Available As Of

SAP enhancement package 2 for SAP CRM 7.0

Technical Usage

CRM core (BBPCRM)

Application Component

Workflow Inbox (CRM-BF-WFI)

Required Business Function

Not relevant

You can do the following with this business function:

  • Filter workflow tasks. If you have a lot of workflow tasks in your worklist, this helps to improve usability and performance.

  • Navigate to the assignment block Workflow Tasks of the Worklist. You do this by using the new link More than 5 workflow tasks found on the page Home, in screen area Workflow Tasks.

Integration

Prerequisites

You have installed the following components as of the version mentioned:

Type of Component

Component

Is Needed Only for the Following Features

Software component

BBPCRM 702

    Features

    This business function contains the following:

    • In the worklist

      • In the workflow inbox, search criteria are available for the workflow tasks.

        Note Note

        If you search using the search criterion Due Date, the search result list is automatically sorted by due date, and this can no longer be changed.

        End of the note.

      • Using the new field Maximum Number of Results, you can limit the number of results displayed.

        Note Note

        In the background, the system loads all data records from the database, but only displays a subset of these on the WebClient UI.

        End of the note.

      • Using the new field Save Search As, you can save your search.

    • On the home page, in the screen area Workflow Tasks, there is a new link called More than 5 workflow tasks found. This takes you to the assignment block Workflow Tasks of the Worklist.