OEM-Managed Inventory with CRM Sales Orders
Technical Name of Business Function |
|
Type of Business Function |
Enterprise Business Function |
Available From |
SAP enhancement package 2 for SAP CRM 7.0 |
|
Technical Usage |
CRM core |
Application Component |
|
Required Business Function |
Not relevant |
With this business function, you can enable your Service Parts Management landscape (SAP SCM, SAP CRM and SAP ERP) to create CRM sales orders triggered by Service Parts Planning.
Prerequisites
To use the functionality of OEM-managed inventory, you need to have set up an integrated system landscape as described in the Prerequisites
under Service Parts Management (SPM).
You have installed the following components as of the version mentioned:
Type of Component
Component
Required for the Following Features Only
Software Component
BBPCRM 702
Software Component
SAP_APPL 606
Software Component
SCM 702
Features
OEM-managed inventory within Service Parts Planning treats the dealers/customers as a location within the internal distribution network (from a planning perspective). All the planning functionality of Service Parts Planning, such as forecasting, stocking, and destocking can be used for the parts in the dealers’ location. Depending on configuration, the dealer/customer can either only display the recommended replenishment (automatically approved) orders or manually approve/reject the replenishment orders. All approved replenishment orders are communicated to SAP CRM for sales order creation.