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 Utilities, Bill Correction

 

Technical Data

Technical Name of Business Function

CRM_UT_BILL_CORR

Type of Business Function

Enterprise Business Function

Available From

SAP enhancement package 2 for SAP CRM 7.0

Technical Usage

CRM Core

Application Component

Utilities Industry (CRM-IU)

Required Business Function

Not relevant

This business function has been created in the context of the Customer Connection Initiative. Numerous SAP CRM for Utilities customers submitted improvement requests as part of this initiative that have been fulfilled by SAP. By activating this business function, you can start the bill correction process in SAP CRM. You can reverse invoicing or billing documents or perform an adjustment reversal.

After you have corrected the data that leads to the creation of the incorrect bill, you can start the rebilling process.

Prerequisites

You have installed the following components as of the version mentioned:

Type of Component

Component

Is Needed Only for the Following Features

Software Component

BBPCRM 702 or higher

Software Component

IS-UT 606 or higher

You have made the required settings in Customizing for Customer Relationship Management under Start of the navigation path Industry-Specific Solutions Next navigation step Utilities Next navigation step Settings for User Interface Next navigation step Bill Correction. End of the navigation path

Features

The business function Utilities, Bill Correction provides the following features:

Enhanced Bill Correction

Using the enhanced bill correction, you can display and maintain billing documents for a contract account (business agreement) and the contract for a business partner and create new documents.

For more detailed information, see the application help under Extended Bill Correction.

Creation of Billing Orders

You can create billing orders for specified contracts.

For more detailed information, see the application help under Billing Order Creation.