Technical Name of Business Function |
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Type of Business Function | Enterprise Business Function |
Available From | SAP enhancement package 2 for SAP CRM 7.0 |
Technical Usage | CRM Core |
Application Component |
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Required Business Function | Not relevant |
This business function has been created in the context of the Customer Connection Initiative. Numerous SAP CRM for Utilities customers submitted improvement requests as part of this initiative that have been fulfilled by SAP. By activating this business function, you can start the bill correction process in SAP CRM. You can reverse invoicing or billing documents or perform an adjustment reversal.
After you have corrected the data that leads to the creation of the incorrect bill, you can start the rebilling process.
You have installed the following components as of the version mentioned:
Type of Component | Component | Is Needed Only for the Following Features |
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Software Component |
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Software Component |
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You have made the required settings in Customizing for Customer Relationship Management
under
The business function Utilities, Bill Correction
provides the following features:
Using the enhanced bill correction, you can display and maintain billing documents for a contract account (business agreement) and the contract for a business partner and create new documents.
For more detailed information, see the application help under Extended Bill Correction.
You can create billing orders for specified contracts.
For more detailed information, see the application help under Billing Order Creation.