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Function documentationBilling for Payment Card Transactions

 

The following description applies to billing in SAP CRM.

When billing takes place for payment card transactions, authorization data from the preceding transaction is checked before billing data is transferred to SAP ERP accounting. Transfer only takes place is the total valid authorized amount is sufficient to guarantee payment.

Note Note

  • If you perform delivery-related billing in SAP CRM, payment card authorizations are not checked when the delivery is processed in SAP ERP.

    Payment card authorizations are also not checked if you use SAP CRM or SAP ERP for delivery-related billing and have implemented the service parts management functions for orders (see SPM Functions in Customer Order Management).

  • If you perform direct billing in SAP CRM, you may need to trigger transfer to accounting for billing documents that relate to payment card transactions (see Direct Billing).

  • Intercompany billing between units of the same organization does not support payments using payment cards.

End of the note.

Prerequisites

You have made the following settings in Customizing for Customer Relationship Management:

  • Activated the feature Payment Cards Processing under Start of the navigation path Billing Next navigation step Configure Application End of the navigation path.

  • Specified the relevant accounts receivable accounts for transactions using payment cards.

    You do this under Start of the navigation path Billing Next navigation step Integration Next navigation step Transfer of Billing Documents to Accounting Next navigation step Transfer to Accounts Receivable (FI-AR) and Accounts Payable (FI-AP) Next navigation step Sales/Service Transactions: Assign Accounts for Receivables from Payment Cards End of the navigation path.

  • Implemented a Business Add-In (BAdI) if you want to:

    • Merge or split the amounts that are to be authorized, for example, if you want to create multiple billing documents and therefore require multiple authorizations.

      You can find the relevant BAdI for this under Start of the navigation path Payment Cards Next navigation step Business Add-Ins Next navigation step BAdI: Merging/Split of Values to be Authorized. End of the navigation path

    • Adjust the amounts that are to be reauthorized, or create an authorization for a cancellation:

      You can find the relevant BAdI for this under Start of the navigation path Payment Cards Next navigation step Business Add-Ins Next navigation step BAdI: Payment Plan Processing. End of the navigation path

Activities

  1. When billing is triggered, transfer to accounting begins automatically for those billing documents that are not blocked from transfer.

  2. The billing component checks whether the authorized amount in the preceding transaction covers the gross value to be billed.

    Each authorization has a validity period. Only valid authorizations are taken into account.

    Note that the billing process locks the preceding transaction before checking for authorizations. This prevents further billing documents from being created for the same authorizations.

    If the authorized amounts are sufficient, the following takes place automatically:

    1. The payment card data and information about the used authorizations is copied from preceding transaction to the Payment Cards assignment block in the billing document.

    2. In the preceding transaction, the relevant authorization lines are marked as used.

    3. Billing data is transferred to accounting.

Reauthorization

If the authorized amounts are not sufficient, a reauthorization call to the clearing house is automatically triggered. If the authorized amount is still insufficient or there is a technical problem with the authorization, the billing document data is marked as having an error and is not transferred to accounting.

You can restart the transfer to accounting for billing documents with failed or insufficient authorization. By doing this you trigger another reauthorization. You can find the transfer function on the SAP Easy Access screen under Start of the navigation path Sales/Service Next navigation step Billing Next navigation step Transfer Billing Documents to Accounting End of the navigation path. To transfer the relevant billing documents, select Only Documents with Failed Transfer in the Selection Range field.

Each attempted authorization creates a new authorization line in the preceding transaction.

In addition to reauthorization during billing, reauthorization can take place automatically when the preceding transaction is changed, or can take place during a batch authorization run. For more information, see Reauthorization Report.

Payment Card Data in Output of Billing Documents

If you want to include payment card information on the printed or electronic output of invoices, you need to add the relevant fields in the definition of the relevant Smart Form (see Output of Billing Documents).