Service Order Closure

Query Query: /CRMBW/SVO_C01_Q0007

This query provides you with an overview of service order closures.

The results of the query are restricted to the top 10 priorities by default. When starting the query you can change the number of query results as required, for example, to extend the results to the top 15.

This query is based on the InfoProvider /CRMBW/SVO_C01.

To use this query, you must activate the business function SAP BusinessObjects Integration and CRM Interactive Reporting (CRM_ANA_BOB).

Structure

Filters
Object Type	Name	Technical Name	Value Restriction / Calculation
Characteristic	Report Area	`/CRMBW/REPORTA`	Service Order (SERVICEORDER)
Characteristic	Application Server	`/CRMBW/APPLS`	Application server (/CRMBW/V_APPLS)
Characteristic	Logical System	`/CRMBW/LOGSYS`	Source system (/CRMBW/V_LOGSY)
Characteristic	Selection ID	`/CRMBW/SELID`	Selection ID (/CRMBW/V_SELID)
Characteristic	User Name	`/CRMBW/UNAME`	Current User (/CRMBW/V_UNAME)

Rows
Object Type	Name	Technical Name	Value Restriction / Calculation
Characteristic	Priority	`/CRMBW/PRIORIT`

Columns
Object Type	Name	Technical Name	Value Restriction / Calculation
Key Figure	No. of Service Orders	`/CRMBW/NO_SRVO`	—
Key Figure	Open		Number of service orders with status Open (/CRMBW/STATOP)
Key Figure	New This Month		Number of service orders in Calendar Year/Month (0CALMONTH) equal to Current Month (/CRMBW/V_CURMON)
Key Figure	Closed This Month		Number of closed service orders (/CRMBW/CLSVOTM)
Key Figure	Open and Created Prior to This Month		Number of service orders with status Open in Calendar Year/Month (0CALMONTH) equal to Current Month (/CRMBW/V_CURMON)