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Function documentationHandling Missing or Incomplete Confirmations

 

You can use the following procedures to deal with missing or incomplete confirmations:

  • Wait until the delayed confirmation arrives.

  • Perform the settlement for the associated billing request item (BRI) despite of the missing data. Once the delayed data is received, the system generates a correction item that can be billed.

  • The system automatically releases a BRI for billing as soon as the subsequent BRI is fully confirmed to allow billing for the subsequent BRI.

If the third procedure above does not apply in your situation, the default response is to wait for delayed confirmation.

If you do not want to wait for the delayed confirmation, change the status of the billing request item to Released for Billing manually (INVR status).

Activities

  • Changes during a confirmation period

    If data in a past confirmation period is to be changed subsequently (changing the history data in the confirmation or entering new confirmation data), corrections can be entered in the associated BRI, providing settlement has not been performed.

    If settlement has been performed, the system generates a correction item that can be billed.

    Note Note

    Since corrections to a confirmation that has already been entered are involved, the values that are transferred to pricing are difference values (PP values) even if ITD data has otherwise been entered in the confirmation.

    End of the note.

  • ITD values in the confirmation

    If ITD data is entered in the confirmation, this data is converted to PP values.