You can rate business partners for various business processes using external agents or company-specific internal procedures. A rating provides information about a customer's creditworthiness.
You can rate business partners when you:
Maintain the business partner master data
Maintain the financial service quotation (FS quotation)
Maintain the banking customer quote
To use the rating function for the business partner in the banking customer quote, you must activate the business function CRM-FS, Guided Loan Origination Process
(CRM_FS_NBRNWL_1
).
To rate a business partner, SAP Customer Relationship Management (SAP CRM) uses the credit rating check of a credit management system (for example SAP Credit Management).
You have made the settings necessary to connect SAP CRM to the external credit management system.
For more information about the connection settings for FS quotations, see Connection to External Systems Using CRM Middleware.
For more information about the connection settings for banking customer quotes, see Connection to External Systems Using Consumer Proxies.
Since the credit rating check is performed in the credit management system and not in SAP CRM, you have made the necessary settings in the credit management system.
For more information about example settings in the credit management system, see SAP Solution Manager.
The data for the business partner that you want to rate exists in the credit management system.
For more information, see Distribution of Business Partner Data.
If you want to rate the business partner from an FS quotation, you must have obtained the customer's permission to perform an external rating. The declaration of consent has been signed by the customer and is stored in the case record.
You have defined the document type for the declaration of consent in Case Management. For more information, see Customizing for Financial Services
under .
The result of the rating is only available for the duration of the current session. The system does not save the result.
Note
If you use SAP Credit Management, in Customizing for the system you can specify how long the system saves the results of the external queries.
The rating for business partners is integrated in the business transaction as an action.
You can perform the rating for the partner functions Sold-To Party
(at quotation header level) and Guarantor
(at quotation item level).
The system displays the results of the rating in the message log.
If you want to deactivate the functions for the credit rating check for FS quotations, see SAP Note 1006362 Switching Off the Credit Standing Check
.
You can retrieve the creditworthiness information for the business partner by choosing the Get Creditworthiness
button in the banking customer quote.
You can perform the rating for the partner function Main Sold-To Party
.
You can save the creditworthiness information with the banking customer quote.
To use the rating function for the business partner in the banking customer quote, you must activate the business function CRM-FS, Guided Loan Origination Process
(CRM_FS_NBRNWL_1
).
For more information about rating in SAP ERP Credit Management, see SAP Help Portal at http://help.sap.com/erp .
For more information about the maintenance of a FS quotation, see Maintenance of a Financial Services Quotation.
For more information about the maintenance of a banking customer quote, see Maintenance of a Banking Customer Quote.