Business Functions for SAP Customer Relationship Management |
Service-Oriented Architecture |
SOA Documentation |
WebClient UI Framework |
UI Framework |
UI Framework Documentation |
WebClient UI Framework Documentation |
Simple Search for Business Partners and Products |
Master Data |
Assignment Blocks for Complaints & Leads on the BP Overview Page |
Reduction of Implementation Time |
Marketing Permission |
Knowledge Article |
Knowledge Article 2 |
Retail Master Data Integration |
Reduction of TCO in Business Partner |
Single Euro Payments Area (SEPA) Mandates |
Social Media Integration in Business Partner |
Simple Search for Business Partners and Products |
Simple Search for Objects and Installed Bases |
Usability Enhancements to Master Data |
Consistency for Set Type Values for Products |
Creating and Updating Service Contracts or Service Contract Quot |
Map Integration in Account Search Results |
Basic Functions and Performance |
Infrastructure |
Performance and Large Contracts |
Performance and Business Transaction Item Processing |
Filter for Workflow Inbox |
Reduction of Implementation Time |
Enlarged Text Area and Filters in Text Log |
Integration of SAP Jam with SAP CRM |
SAP CRM BO Change Notification using SAP NetWeaver Gateway |
Quality Improvement of Archiving Objects |
Single Euro Payments Area (SEPA) Mandates |
Extended Controlling Integration |
Marketing |
Loyalty Partner Management |
Loyalty Productivity |
Claims and Funds Management |
Funds Management for Marketing |
High-Volume Marketing |
Marketing Productivity |
SAP Real-Time Offer Management |
Trade Promotion Management |
Marketing Mailform Productivity |
Marketing Permission |
Segmentation of BW Data Using Business Warehouse Accelerator |
Campaign Wizard |
Creation of a Campaign and Target Group From an External System |
Enhancements to Listings |
Usability Enhancements to Marketing |
Social Media Integration in Marketing |
Claims Management |
Sales |
Sales and Service |
Deal Management |
OEM-Managed Inventory with CRM Sales Orders |
Integration to Transportation Management (Opportunity to Agreeme |
CRM Package Quotation Enhancement |
Service |
Sales and Service |
Advanced Returns Management |
Service Management 1 |
Service Request Enhancements |
Notification Framework and E-Mail |
Bulletin Board |
Management of Processing Times |
Content and Text Management |
Service Request Fact Sheet |
CRM Package Quotation Enhancement |
Creating and Updating Service Contracts or Service Contract Quot |
Interaction Center |
Infrastructure |
IC and Communication-Enabled Business Processes |
IC Inbox Extensions |
IC Inbox Extensions 2 |
IC Inbox Extensions and Acceleration |
Task-Based User Interface for Interaction Center |
Rule Modeler Usability |
Multifunctional Shared Services Interaction Center |
Marketing Permission |
Service Configurator |
Social Media Integration in Interaction Center |
Social Media Integration in Interaction Center 2 |
Social Media Integration in Interaction Center 3 |
Text Message Integration In Interaction Center |
Shared Services Center |
HCM, Shared Services Interaction Center CRM |
HCM, Shared Services Interaction Center CRM 2 |
HCM, Shared Services Interaction Centre CRM 3 |
HCM Shared Services Center - HR Enhancements: PA Services and We |
HCM Shared Services Center - Service Configurator |
Partner Channel Management |
Collaborative Campaign Management |
Partner Channel Management, Market Development Funds |
Multichannel Integration |
Retail Master Data Integration |
SAP Web Channel Experience Management for SAP CRM |
SAP Web Channel Experience Management 2.0 for SAP CRM |
SAP Web Channel Experience Management 3.0 for SAP CRM |
SAP Multichannel Foundation for SAP CRM |
SAP Multichannel Foundation for Multichannel Transactions |
SAP Multichannel Foundation 2.0 for SAP CRM |
SAP Multichannel Foundation 2.0 for Multichannel Transactions |
Mobile |
Sales and Service for Gateway to SAP NetWeaver Mobile |
Analytics |
SAP BusinessObjects Integration and CRM Interactive Reporting |
Acceleration of CRM Data Extraction |
Segmentation of BW Data Using Business Warehouse Accelerator |
Interactive Reporting Based on SAP HANA VDM |
Interactive Reporting: Report Area for Sales Agreement |
Interactive Reporting Using UI Development Toolkit for HTML5 |
SAP CRM HANA Live Reporting |
SAP CRM for Industries |
Cross-Industry Functions |
Integration of SAP CC and SAP CI with the Provider Order |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Contract Accounts Receivable and Payable |
Financial Customer Care for Contract AR/AP (FI-CAX) |
FCC and Dispute Management for Contract AR/AP |
Financial Customer Care and Dispute Management for Contract AR/A |
Financial Services |
Performance Improvements |
Reporting Extractors for Contingent Liabilities |
Continuous Improvements for FCC, Termination Quote, FSL, and Per |
CRM-FS, Guided Loan Origination Process |
CRM-FS, Banking Customer Quote Enhancements |
FS Business Partner Tax Compliance |
FS Business Partner Cleansing |
High Tech |
High Tech, Design Win Exchange |
High Tech, POS Revenue Recognition |
Insurance |
Financial Customer Care for Insurance |
Media |
Intellectual Property Management |
Public Sector |
Social Services - Benefit Calculation |
Investigative Case Management |
Investigative Case Management 04/2015 |
BRFplus for Grantor Management |
Financial Customer Care for Public Sector Organizations |
Social Services, 2011 |
Social Services, 2013 |
Social Services, Reductions |
Social Services - Payment on Request |
Telecommunications |
FCC for Telecommunications |
Order and Contract Processing for the Telecommunications Industr |
Integration of SAP CC and SAP CI with the Provider Order |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Integration of SAP CC and SAP CI with the Provider Order for SAP |
Utilities |
Energy Retailer |
Energy Retailer 2 |
Utilities Energy Management |
Utilities, Meter Reading in Contract Management |
Interaction Record Quick View in Identification |
Interaction Record Quick View in Account Overview |
Interaction Records Improved Search |
Utilities Quantity Determination |
Demand Side Management |
Utilities, Bill Correction |
Utilities, Maximum Number of Hits in Interaction Center |
Utilities HANA Free Text Search |
Utilities HANA Free Text Search 2 |
Utilities Free Text Search 3 - ESH |
Utilities Free Text Search 4 - QV Pages, Customizing |
Utilities Free Text Search 5 - Suggestion List Customizing |
Utilities Free Text Search 6 - Persistent Quick View |
Product Enhancements 1 for the Utilities Industry |
Product Enhancements 2 for the Utilities Industry |
Product Enhancements 3 for Utilities |
Product Enhancements 4 for Utilities |
Product Enhancements 5 for Utilities |
Product Enhancements 6 for Utilities |
Product Transport for the Utilities Industry |
Product Structuring Object |
Operations for Consumption Profiles |
Business Functions for SAP Customer Relationship Management |
Waste and Recycling |
Waste and Recycling 1 |
Healthcare |
SAP CRM and Patient Management Integration |
Business Functions for SAP's Country Versions for SAP CRM |
Address Management Turkey |
Golden Tax China |
Brazil Localization for Nota Fiscal |
Localization for Japan |
Localization for Japan |