Address Delimiter and Address Grouping for Contacts

The address delimiter allows the house number and street in the Business Address section of a contact to be mapped flexibly between SAP CRM and the groupware client.

In the Business Address section of a contact in Microsoft Outlook and Lotus Notes, there is no separate House No. field, unlike in SAP CRM. Therefore, the house number and street from SAP CRM are concatenated and mapped to the Street field in the groupware client during synchronization. The address delimiter determines how this happens.

Prerequisites

As of version 10.30 or the client groupware integration component, use the following long texts:

For contacts with the country United States of America, enter the long text USA in SAP CRM.
For all other countries, enter the same long text in SAP CRM and the groupware client.

Features

Either a comma (,) or a blank space (<space>) can be used as a delimiter. Which of these is used depends on the groupware profile of the business user.

The delimiters work as follows during an upload to SAP CRM:

Comma (,)
House number and street are concatenated in the Street field in SAP CRM.
Blank space (<space>)
House number and street are split into the House No. and Street fields in SAP CRM.

When assigning a contact using the Relate to SAP CRM add-in, or during a download from SAP CRM, the delimiter determines whether a comma (,) or blank space (<space>) is inserted between the house number and street name in the Street field in the groupware client.

Example

Address Delimiter Comma (,) Specified in Groupware Profile

Relate to SAP CRM and Synchronization from SAP CRM to the Groupware Client

After assigning a contact using the Relate to SAP CRM add-in, the house number and street from SAP CRM are mapped to the Street field in the groupware client, as follows:

Groupware Client: Business Address	Data
Street	13,CRM Street
City, Region, Postal Code	Chennai Tamil Nadu 600028
Country	India

Synchronization from the Groupware Client to SAP CRM

Case 1: Comma used

Groupware Client: Business Address
13, CRM Street
Chennai Tamil Nadu 600028
India

Since the comma delimiter does not split the house number and street, they are concatenated and appear in the Street field in SAP CRM, as follows:

SAP CRM: Business Address (After Synchronization)
House No.	<blank>
Street	13,CRM Street

Case 2: No comma used

Groupware Client: Business Address
Street	13 CRM Street
City, Region, Postal Code	Chennai Tamil Nadu 600028
Country	India

The use of a space does not split the house number and street, since the comma delimiter is specified in the groupware profile. The data from the Street field in the groupware client is mapped to the Street field in SAP CRM, as follows:

SAP CRM: Business Address (After Synchronization)
House No.	<blank>
Street	13 CRM Street

Address Delimiter: Blank Space (<space>)

Relate to SAP CRM and Synchronization from SAP CRM to the Groupware Client

After assigning a contact using the Relate to SAP CRM add-in, the house number and street from SAP CRM are mapped to the Street field in the groupware client, as follows:

Groupware Client: Business Address	Data
Street	13 CRM Street
City, Region, Postal Code	Chennai Tamil Nadu 600028
Country	India

During Synchronization from the Groupware Client to SAP CRM

The house number and street are split at the first occurrence of a blank space.

Case 1: First <space> between house number and street

Groupware Client: Business Address	Data
Street	13 CRM Street
City, Region, Postal Code	Chennai Tamil Nadu 600028
Country	India

SAP CRM: Business Address (After Synchronization)
House No.	13
Street	CRM Street

Case 2: First <space> in the street description

Groupware Client: Business Address
CRM Street 13
Chennai Tamil Nadu 600028
India

The house number and street are split at the first occurrence of a blank space, in this case resulting in incorrect data in SAP CRM, as follows:

SAP CRM: Business Address (After Synchronization)
House No.	CRM
Street	Street 13

Case 3: Comma used

Groupware Client: Business Address	Data
Street	13,CRM Street
City, Region, Postal Code	Chennai Tamil Nadu 600028
Country	India

The house number and street are split at the first occurrence of a blank space, in this case resulting in incorrect data in SAP CRM, as follows:

SAP CRM: Business Address (After Synchronization)
House No.	13,CRM
Street	Street

Address Delimiter in Groupware Profile (Administrator)

As an administrator, you determine which delimiter is used in the SAP GUI transaction GWIPROFILE, for the parameter AddressDelimiter. You enter a comma (,) or a blank space.