This query provides you with an overview of service order lead times.
By default, the results of the query are restricted to the top 10 longest service order lead times. When starting the query you can change the number of query results as required, for example, to extend the results to the top 15.
This query is based on the InfoProvider /CRMBW/SVO_C01.
To use this query, you must activate the business function SAP BusinessObjects Integration and CRM Interactive Reporting (CRM_ANA_BOB
).
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Characteristic | Report Area |
/CRMBW/REPORTA |
Service Order (SERVICEORDER) |
Characteristic | Application Server |
/CRMBW/APPLS |
Application server (/CRMBW/V_APPLS) |
Characteristic | Logical System |
/CRMBW/LOGSYS |
Source system (/CRMBW/V_LOGSY) |
Characteristic | Selection ID |
/CRMBW/SELID |
Selection ID (/CRMBW/V_SELID) |
Characteristic | User Name |
/CRMBW/UNAME |
Current User (/CRMBW/V_UNAME) |
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Characteristic | Service Order |
/CRMBW/SRV_ORD |
— |
Characteristic | Employee Responsible |
/CRMBW/PERSON |
— |
Characteristic | Priority |
/CRMBW/PRIORIT |
— |
Characteristic | Sold-To Party |
/CRMBW/SLO_STP |
— |
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Key Figure | Service Order Lead Time |
/CRMBW/SRVD_LC |
— |