Replication of Serial Number Configuration from SAP ECC to SAP CRM
Use
You use replication to transfer serial number configuration from SAP ECC Customer Service (SD) to SAP CRM. Data transfer is triggered in SAP CRM and is performed by CRM Middleware.
Prerequisites
All relevant material configuration models must be replicated in the form of a knowledge-base object and associated runtime versions.
Serial numbers and equipment must be replicated prior to replicating their associated configuration.
Features
Pureserial numbers (serial numbers with no equipment association) are represented in SAP CRM as objects.
A serial number’s configuration is copied to the corresponding object’s configuration.
The configurations of pure serial numbers from SAP ECC appear in SAP CRM after the first data transfer (initial load).
New serial number configurations and subsequent changes and updates from SAP ECC are transferred automatically to SAP CRM once the delta load is activated.
If a serial number or equipment refers to a component within a multi-level configuration, only the applicable single-level configuration is replicated.
Activities
Initial Load
Activate the
SERNR_CONFIG
object (which is delivered as inactive) before starting the initial load.
On the
SAP Easy Access
screen, choose
Architecture and Technology
→
Middleware
→
Data Exchange
→
Object Management
→
Business Objects
Select the
SERNR_CONFIG
object and set it to
active
by deselecting the
Inactive
indicator.
For data consistency, maintain the same set of filters for the
SERNR_CONFIG
and
SERIALNUMBER
objects.
On the
SAP Easy Access
screen, choose
Architecture and Technology
→
Middleware
→
Data Exchange
→
Initial Load
→
Start
Select the load object
SERNR_CONFIG
, an SAP ECC system as the sender system, and an SAP CRM system as the receiver system.
Delta Load
On the
SAP Easy Access
screen, choose
Architecture and Technology
→
Middleware
→
Data Exchange
→
Delta Load from R/3 Back-End
→
Set Up Delta Load
Set the adapter class
EQUI_CONFIG
to active. If
EQUI_CONFIG
is not available as an adapter class, you must add it.
Save your entries.
To download the equipment configuration from SAP ECC to SAP CRM, follow the same steps as above but use adapter object
EQUI_CONFIG
instead.