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Interaction Center: Interactions Locate this document in the navigation structure

: 0CRM_CIC_INTERACTION

 

This DataSource contains interaction data, such as interaction ID, start and end times, and the interaction user for each interaction event.

Technical Data

Application Component

Interaction Center Analyses (0CRM_CIC)

Available as of Release

SAP CRM 5.1

Shipment

SAP NW 2004s BI Content Add-on 3 SP02

Content Versions

No Content versions exist.

RemoteCube-Capable

No

Delta-Capable

Yes

Extraction from Archives

No

Verifiable

No

Data Modeling

Delta Update

Fields of Origin for the Extract Structure

Fields in the Extract Structure

Description of the Field in the Extract Structure

Table of Origin

Field in the Table of Origin

INTERACT_GUID

IC Interaction GUID

CRMD_ICA_ICINTAC

INTERACT_GUID

IC_USER

Current IC User

CRMD_ICA_ICINTAC

IC_USER

STARTED_AT

IC Event Timestamp

CRMD_ICA_ICINTAC

STARTED_AT

FINISHED_AT

IC Event Timestamp

CRMD_ICA_ICINTAC

FINISHED_AT

IC_CONFIGPROF

IC WebClient Profile

CRMD_ICA_ICINTAC

IC_CONFIGPROF