You can use this DataSource to extract information for a report on interaction center events, such as the interaction event, ID, and time, the application and event sequence number for each event.
Application Component | CRM Interaction Center (0CRM_CIC) |
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Available as of Release | SAP CRM 5.1 |
Shipment | SAP NW 2004s BI Content Add-on 3 SP02 |
Content Versions | No content versions exist. |
RemoteCube-Capable | No |
Delta-Capable | Yes |
Extraction from Archives | No |
Verifiable | No |
Fields in the Extract Structure | Description of the Field in the Extract Structure | Table of Origin | Field in the Table of Origin |
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IC Interaction GUID |
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IC Event GUID |
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IC Event Timestamp |
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Application for Events |
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IC Event ID |
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Event Sequence Number |
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